Reviews

Claudia, Newry
5.0

25.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

As returning guests front of house staff , dining room staff, Brendan and the bar staff and not forgetting housekeeping ... gave us a very warm welcome and made our stay a relaxing , enjoyable experience. Definitely recommend it and we are already looking forward to returning next year!!

Susan, x
5.0

19.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Thanks to Ann Marie for her help with my reservation, tour info & dinner reservations. The room was lovely. This was my 1st visit to Killarney and the hotel, restaurants, pubs, shopping, carriage ride through the park, tours, walks to the waterfall & Mukross House and the music were all amazing. But meeting & speaking with the people was the most rewarding. It was also lovely to start each day with a cup of tea in your beautiful breakfast room with a professional staff and a beautiful presentation of delicious breakfast choices. And of course the warm greeting from Les.

Lorna, Carrigaline
5.0

19.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From the minute we walked into the hotel to reception last Friday evening for our weekend stay to the minute we left Sunday Afternoon the staff were absolutely fantastic! Hotel is absolutely gorgeous and I’m the perfect location. We will definitely be returning.

Angela, cork city
5.0

19.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Second time staying here cant recomend this hotel enough absoutley fantastic, staff go above and beyond to help you so friendly, rooms are spacious and beds are very comfotable. The food in the bar was fabulous.Will definately be back again.

Hazel, Cork
4.8

16.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments: